Privacy Policy
Privacy Policy
Havenly by Sol Company
Effective Date: 3/31/26
This Privacy Policy describes how Soltech LLC, doing business as Sol Company and Havenly (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you use Havenly (“Service”).
By using Havenly, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Account Information
Name (if provided)
Email address
Password (stored in encrypted form)
Authentication data from third-party login providers (if used)
b. User Data
Equipment maintenance records
Notes, logs, and other data you enter into the Service
c. Usage Information
Device and browser type
IP address
Interaction with the Service (for performance and analytics)
2. How We Use Your Information
We use your information to:
Provide and operate the Service
Authenticate users and maintain account security
Store and manage your data
Improve performance and user experience
Communicate with you about your account or updates
Process payments and manage subscriptions
3. Legal Basis for Processing (for international users)
Depending on your location, we process your data based on:
Your consent
Performance of a contract (providing the Service)
Legitimate business interests (such as improving the Service and security)
4. Data Sharing
We do not sell your personal data.
We may share your information with:
Service providers (such as hosting, authentication, and payment processors)
Third-party login providers (if you choose to use them)
Legal authorities if required by law
All service providers are expected to handle your data securely.
5. Data Retention
We retain your information for as long as your account is active.
If your account is deleted:
Your data will be removed from our active systems
Some limited data may be retained temporarily for legal, security, or backup purposes.
6. Security
We implement reasonable security measures, including:
SSL encryption for data in transit
Encrypted password storage
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict certain processing
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Havenly is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware of such data, we will delete it.
9. Third-Party Services
Havenly may integrate with third-party services (such as social login providers).
We are not responsible for the privacy practices of those services.
We encourage you to review their privacy policies.
10. International Users
Havenly is operated from the United States.
If you access the Service from outside the U.S., you understand that your data may be transferred to and processed in the United States.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will notify you through the Service or other appropriate means.
Continued use of Havenly after changes means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your data, you may contact us at:
Soltech LLC (DBA Sol Company / Havenly)
Pasco, Washington, United States
contact@sol.company